A guest at the Hyatt Place in Bangkok, Thailand caused a stir at the breakfast buffet but sauntering around in bath slippers.
I recently stayed at the Hyatt Place in Bangkok, Thailand. Upon checkin, there was a list of rules for staying at the hotel.
HYATT PLACE”
Dear Valued Guest,
Thank you for choosing Hyatt Place Bangkok Sukhumvit for your stay.
We are 100% non-smoking hotel (Smoking area at G floor)
Wi-Fi access please use your last name follow with the room number.
Breakfast provide on the Gallery Kitchen (g floor) from 6.00 a.m. until 10.30 a.m.
for the weekdays but for the weekend close at 11.00 a.m.
Gym located on 19th floor open 24 Hrs.
Pool located on 19th floor open 6.00 am. until 10.00 pm.
Aire Bar (Rooftop bar) located on 28th floor
– Sunday -Thursday open from 5:00 p.m. until midnight (12.00 a.m.) could last order at 11.30 p.m.
– Friday – Saturday open from 5:00 p.m. until 01.00 a.m. could last order at 12.30 a.m.
Dress code: SMART CASUAL
– No Sandals, flip-flops or open-toe shoes, no sleeveless or vest-style shirts of any kind, no sportswear or team-affiliated jerseys)
– *According to Thai Law, children under the age of 12 are not permitted in the bar area.
**No children under age 12 allowed in the bar area after 8.00 p.m.** If you would like to have the cutlery (spoon, fork and knives), plates and ice buckets, please call number “o”.
The bottle of water, coffee and tea in the room are complimentary if you would like to have more please call number “o”.
If you would like to have any assistance please call “0” to contact Gallery host at any time.
Sincerely,
Gallery Team – Rooms
No Sandals, flip-flops or open-toe shoes, no sleeveless or vest-style shirts of any kind, no sportswear or team-affiliated jerseys)
I didn’t think much of any of this – it seems standard for an upscale hotel.
The breakfast buffet is located on the G floor, which is essentially the 3rd floor, and requires an elevator to access. As you step out of the elevator, there’s a podium with an employee there to check everyone’s room numbers.
One morning, while I was selecting food from the buffet, I heard an argument break out near the podium. Curious about the commotion, I looked over. A man wearing bath slippers was loudly shouting at the employees, who were explaining that bath slippers weren’t allowed. He was quite angry and said something like, “I’m not going back upstairs to switch shoes, I don’t care about your rules.”
Another employee calmly approached him and asked him to please follow the hotel’s rules and go back upstairs to change shoes.
This only made him shout even more. He angrily declared, “Forget it,” and then went to sit down at a table.
The two employees exchanged uncertain glances, unsure of how to proceed. Ultimately, they gave up and returned to their duties.
The guest was completely out of line and could have easily gone back upstairs to follow the hotel’s protocol. Those poor employees were simply trying to do their job.
Do you think the guest was out of line or should Hyatt change their policy?
Hyatt Place is NOT upscale hotel. It’s a nice dump where you bring a call girl. Also it is obvious that the dress code is for certain venues not the entire hotel, in this case for the roof top bar. Those white slipper are tacky AF but technically compliant. Very common to see people at breakfast or at the pool wearing those in 3rd world countries.
When in Asia I always wear $100 Birkenstock open toe sandals and no one ever said anything, including lounges in real upscale hotels.
Trash will be trash. They don’t know enough that they dress like trash – no one should be in flip flops or sandals unless you are actually at the beach but you can’t explain class to trash. and of course to low class people, rules don’t apply to them or hey, it doesn’t specifically say I can’t wear my leather ad nipple clamps at breakfast …
Technically, the guy is not violating dress code – his slippers are not “[s]andals, flip-flops or open-toe shoes”
I read that as the dress code applying to Aire, the Rooftop Bar. Not the breakfast at the gallery kitchen.
Also the hotel issued slippers are neither Sandals, flip-flops nor open-toe shoes. It seems he was in line with the published dress code (if the hotel wants to argue they also aply to the breakfast area)
People should be able to enjoy a relaxing breakfast, it is unlikely any other guests would have been upset or disturbed by his attire.
The hotel should reconsider their interpretation of their own rules. I am on the guests side on this one.
Such absurd rules. I personally don’t think an upper midscale hotel should have any dress code at all, let alone for breakfast. I’ve been to many upscale hotel’s breakfast buffets in PJ and slippers. It is supposed to be the most relaxing meal of the day. I’d give it pass if it’s a la carte brunch, but it’s breakfast buffet!! Completely unacceptable.
Hyatt Place is ANYTHING but a upscsle hotel at 50USD.