I usually book my trips far in advance and try and snag the exit row aisle seat to make the journey as comfortable as possible. For the first time on this trip, I experienced the new Economy Comfort seats on my Salt Lake City – Paris leg. It actually only happened by chance – as the exit row aisle seats were already taken when I booked my trip. I logged in to delta.com each day hoping that something would open up. Slowly but surely I started to make my way up towards the front of the plane on the seating chart with an aisle here and there. The day of my flight, I logged in for one last time and an aisle seat on row 18 had opened up and so I grabbed the seat.
I had seen on the seat map at the top a banner that indicated that economy comfort seats were available on this flight but nowhere did it indicate on the seat map which rows were economy comfort.
On this particular flight from Salt Lake to Paris, these were the economy comfort seats:
Row 17, 18, and 19 – Seat A & B
Row 16, 17, 18, and 19 – Seat F & G
Row 17, 18, and 19 – Seat C, D, & E
This seems to be a positive step for Delta and especially as a free benefit to Platinum and Diamond members.
The people around me seemed to be unaware that they were in the economy comfort seats based on their comments.
On my flight home from Frankfurt to Detroit, the economy comfort seats were available again (though no indication again on the seat map). The seat configuration for this flight is 2-4-2.
I already have an exit row aisle, so I decided to stay put but I just wanted to let everyone know about this positive development.
UPDATE: In my haste to post this before stepping on a plane, the commentators pointed out that I actually hadn’t given a review of the seat. I thought that the Economy comfort seat was very nice and comfortable but no different than an exit row seat. Therefore, if you’re going on a long haul flight and can’t snag an exit row seat, then the Economy Comfort would be worth the purchase. However, if there is an exit row available, then there is no advantage to the Economy Comfort seat.
On a separate note, my flight from Frankfurt to Detroit did not have the economy comfort seats available which once again illustrates the confusion as the same exact banner was shown above the seat map talking about Economy Comfort. However there was no graphical indication on seat map showing Economy Comfort – thank goodness I kept my exit row seat.